Shipping, Delivery, Returns and Refunds
MOK is an independent product discovery and promotional website. MOK does not directly process, fulfill or ship purchases featured on its coupon and deal pages.
Purchases Are Completed on Amazon
After claiming an offer through WhatsApp, you may receive a coupon code, promotion instructions or an Amazon product link. Your purchase is completed directly on Amazon.
The final product price, seller, availability, payment terms and estimated delivery information are displayed by Amazon before you place your order.
Shipping and Delivery
Shipping methods, delivery estimates, shipping fees and order tracking are provided by Amazon and the applicable Amazon seller.
Please review the delivery information shown on the Amazon product page and during Amazon checkout before completing your purchase.
Returns and Refunds
Returns, replacements, cancellations and refunds are subject to Amazon’s policies and the policies of the applicable Amazon seller.
To request a return or refund, access the relevant order through your Amazon account and follow Amazon’s return or customer service process. MOK cannot approve, process or issue refunds for purchases completed on Amazon.
Missing, Damaged or Incorrect Orders
If an order arrives damaged, incomplete or incorrect, contact Amazon or the applicable seller through your Amazon order details. They are responsible for resolving fulfillment and order-related issues.
Promotional Offers
Coupon availability does not change the shipping or return policies that apply to an Amazon purchase. Always review the final order details and applicable policies on Amazon before placing your order.